General overview
General overview of what is Tekos
What is Tekos ?
Tekos platform has the building blocks to create conversational apps, including:
Chat bots
Voice bot
Conversational Apps (website, chat widget, progressive web app)
Tekos provides a simple way to create conversational applications, or smart bots, using a visual programming interface. That make it easy and fast to extend, share and customize your chatbots.
Tekos bots connect to a number of APIs to access external services and resources, and communicate with users through various text and speech platforms.
User interfaces external platforms such as Tekos PWA web messenging, Facebook Messenger, Slack, SMS, and others which are coming soon.
TekosFlow can be used in conjunction with other tekos platform ressources:
NLP: interactive natural language processing engine that keeps track of context in conversations.
CMS: a headless content management system to store and manage data
Analytic (coming soon)
Agent Handover - https://flows.tekos.co/flow/92d7bef40da006e6c124ffa44857c93a
The core concept is to provide you the best combination of pre-configured templates with initial setup depending on your use case.
What can Tekos offer ?
A messaging service
Tekos messaging service gives you the ability to interact with your users by using a set of rich components with interactive interface,
our web components can :
Optimize your users experience with custom interface
Provide a mobile PWA chatbot with your logo
Handle user authentication and push notif subscriptions automatically
Pre Built analytics and conversation history
Voice and sentiment analysis are already there
An easy integration capability
Using APIs and custom addons, TekosFlow connects to other Enterprise systems. You can extend the functionality of TekosFlow using custom functions. The possibilities are endless.
You get to use your favorite tools with Tekos , bring your bot with simple clicks.
This method makes you able to extend your chatbot use cases, try new features easily without worrying about compatibility issues,
There is no need for migration process, all you need is to integrate the system:
If you use NLP platform, you can integrate the API with our flow
If you like to use messenger, slack, smooch or any other messaging platform , you can not only integrated but also turn it into omnichannel.
If your bot communicates with your private API , our flow node HTTP can act as a reverse proxy to better handle your requests and keep track of your data.
Shared libraries and templates
We’ve been building chatbots for almost two years and we are providing a ready to use basic apps that covers multiple scenarios for many use cases, see flow library
Isn’t that a skill like alexa skill ?
It’s more than that, a skill once installed it can’t be customized , our templates are easy to customize and they will carry your brand when you use them.
You can always import a chatbot template for free, extend it or just use it for your service.
Community support
Tekos community members are very helpful , don’t hesitate to ask us anything in our slack channel we will be glad to help
Tekos platform Architecture
As explained before, the platform is organised in micro service architecture. Each resource is responsible of a specific task.
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