Building Apps

What apps you can build

Here are some categories of App you can build, nevertheless, the possibilities are endless, the only limit is your imagination ? You can Also create an app that mixes multiple kinds

1. Actions on External Apps Example: Hubspot, Pipedrive, Jira In this kind of Apps, you can create, fetch & update records in external Apps right from Chat Inbox. To trigger this workflow, use menus, actions on messages triggers or actions on Adaptive Cards. Use AdaptiveCards views for a better user experience

2. Notification App Get Notifications from an External App or a workflow

3. Process Messages Exp: translate, moderate ??, remind, schedule a message (one time or multiple times) These Apps use external APIs or custom functions to process messages. tips: Use Sidebar, messages only visible to you , threads

4. Send a Rich Interactive Card (Custom Button or Component) Example: Pay with Stripe, Calendly Button, Zoom Link, Upload Document with Cloudinary, Send a Rich Post,.. This App empower the user with the ability to post a Rich Message to the room with his won name

5. Chatbot (Internal or External) (with tekos, or external messaging: telegram, whatsapp,..) tips: use human handover (bridget feature+invite an operator) for a better user experience

6. Bridge Bot roots messages from external messaging to your inbox tips: combine chatbot feature with bridge to send a first welcome message, useful when you are off

7. Store & Manage Custom Objects (CRUD) Exemples, 1:1 ticketing, 1:n orders. usually combined with labelling & tagging rooms Add Workflows

8. Standalone workflows (no interaction with Tekos Chat) do we need to to it? => collaborate with your team on the flow?