Tekos
  • General overview
  • Tekos Chat Workspace
    • Tekos Chat
      • Design and Interface of chat
      • Apps
    • Tekos Chat FAQ
      • How to create a workspace for my team?
      • How to invite members to my workspace?
      • What is a room and to create it?
      • Public or private room? What is the difference?
      • What is Roles & Permissions?
      • What is power level and how does it work?
      • How do I know if my message was read?
      • How can I share a file?
      • How to search messages and/or files.
      • How do I make video calls?
      • How do I change my profile settings?
      • Notifications settings.
      • Room settings.
      • How to leave a room?
      • Lab features
  • Flow Builder
    • Tekos Flow
      • Editor UI
      • Building your first flow
        • Import / Export Flow
      • Flow.tekos library
      • Subflows
  • Omnichannel Live Chat
    • Overview
    • Channels
      • WhatsApp
  • Building Apps
    • Building Apps
      • Connecting flow with the chat
      • HTTP Requests
        • Handle query parameters passed to an HTTP endpoint
        • Handle url parameters in an HTTP endpoint
    • Chat Surfaces
      • Modals - Adaptive Cards
        • Building An Adaptive Card
        • Basic usage of Cards
        • Variables in the Cards
        • Action Buttons
      • Messages
        • Instant Messaging
          • Message types
        • Getting the Messages
        • Getting events for a room
        • Messages webhook
    • Interactivity in the Chat
      • Shortcuts
      • Slash Commands
      • Buttons
Powered by GitBook
On this page

Was this helpful?

  1. Building Apps

Building Apps

What apps you can build

Here are some categories of App you can build, nevertheless, the possibilities are endless, the only limit is your imagination ? You can Also create an app that mixes multiple kinds

  1. Actions on External Apps Example: Hubspot, Pipedrive, Jira In this kind of Apps, you can create, fetch & update records in external Apps right from Chat Inbox. To trigger this workflow, use menus, actions on messages triggers or actions on Adaptive Cards. Use AdaptiveCards views for a better user experience

  2. Notification App Get Notifications from an External App or a workflow

  3. Process Messages Exp: translate, moderate ??, remind, schedule a message (one time or multiple times) These Apps use external APIs or custom functions to process messages. tips: Use Sidebar, messages only visible to you , threads

  4. Send a Rich Interactive Card (Custom Button or Component) Example: Pay with Stripe, Calendly Button, Zoom Link, Upload Document with Cloudinary, Send a Rich Post,.. This App empower the user with the ability to post a Rich Message to the room with his won name

  5. Chatbot (Internal or External) (with tekos, or external messaging: telegram, whatsapp,..) tips: use human handover (bridget feature+invite an operator) for a better user experience

  6. Bridge Bot roots messages from external messaging to your inbox tips: combine chatbot feature with bridge to send a first welcome message, useful when you are off

  7. Store & Manage Custom Objects (CRUD) Exemples, 1:1 ticketing, 1:n orders. usually combined with labelling & tagging rooms Add Workflows

  8. Standalone workflows (no interaction with Tekos Chat) do we need to to it? => collaborate with your team on the flow?

PreviousWhatsAppNextConnecting flow with the chat

Last updated 4 years ago

Was this helpful?