A messaging platform is a unique tool that enables Internet users to exchange messages for the purpose of human and bots communications. These personalised interactions, between bots, customer service agents and customers, can happen on an eCommerce website, a mobile app, social media, etc.
3rd Party Messenging Platform, like facebook messenger, whatsapp are adding more and more restrictions to developpers.
These platforms lacks rich components, like forms, voice capabilites, files processing,..
The Main adavantage of the platforms is the audience. Thanks to tekos omnichannel feature, you can create a bot that is hosted in Multiple platforms in the same time. The interaction can start in Facebooks Messenger, then the user is redirected to your App.
A Progressive Web App (PWA) is a web app that uses modern web capabilities to deliver an app-like experience to users. These apps meet certain requirements (see below), are deployed to servers, accessible through URLs, and indexed by search engines.
A progressive web application takes advantage of the latest technologies to combine the best of web and mobile apps.
Unlike Messenger apps, which only work within Facebook, Slack Messenger, PWAs work in any browser. And because PWAs are basically web resources, they work in any client. Other advantages are:
Re-engageable: PWAs come with sophisticated push notifications. This feature makes it more likely for users to return to the app.
Installable: PWAs let users install them on the device’s home screen. This makes PWAs readily available.